Honeywell Home RET97E5D Wi-Fi Programmable Thermostat Quick Start Guide

Honeywell Home RET97E5D Wi-Fi Programmable Thermostat

Before you begin

View the installation video at honeywellhome.com/support

Gather

• Small screw driver
• Thermostat ID card
• Your home Wi-Fi network password

Install your thermostat

1. Switch OFF power to your heating/cooling system
   • Important! To protect your equipment, switch OFF the power to your heating/coolingsystem at the breaker box or the system switch.
   • Confirm power is OFF. Try to turn on heating/ cooling equipment by changing temperature on your old thermostat. Your power is OFF if your system does not turn ON.
     This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat.
2. Remove old thermostat faceplate and leave wires connected.
   • Take a picture of the wire connections for later reference.
   • If no wire is connected to a terminal labeled C or no C terminal exists on the old thermostat, view the Alternate Wiring videos at honeywellhome.com/wifi-thermostat
     Important! C wire is required and is the primary power source for your thermostat. Without a C wire, your thermostat will not power up.
     If you have an older thermostat with a sealed mercury tube, see warning page for proper disposal instructions.
3. Label wires
   Do not label by wire color. Use the supplied sticky tags to label each wire as you disconnect it. Label wires according to old thermostat terminal designations, not by wire color.
   Note: If no tag matches a terminal designation, write the appropriate letter on a blank sticky tag.
4. remove wallplate
   Remove the old wallplate from the wall after all wires are labeled and disconnected.
5. Separate Wi-Fi thermostat and its wallplate
   On your new thermostat, grasp the finger holds on the top and bottom of the wallplate with one hand and the thermostat (front) with the other hand. Pull pieces apart.
6. Mount wallplate for Wi-Fi thermostat
   Mount your new wallplate using screws and anchors included with the thermostat.
   If necessary:
   • Drill 3/16-in holes for drywall
   • Drill 7/32-in holes for plaster
     Note: You may be able to use your existing wall anchors. Hold the wallplate up to the existing anchors to check for alignment.
7. Connect wires
   1. Starting with the C Wire, match the sticky tag on the wire to the terminal labels.
      Important! C wire is required and is the primary power source. Without a C wire, your thermostat will not power up.
      View the Alternate Wiring videos at honeywellhome.com/wifi-thermostat
   2. Loosen the screw, insert wire on the inside edge of the terminal, then tighten the screw.
   3. Verify wire is firmly secured by gently pulling on the wire.
   4. Repeat steps 1.7a–1.7c for all other wires.
   5. Push any excess wire back into the wall opening after all wires are installed.
      Note: The wiring for your application might be different from the wiring shown above.
      Labels don’t match or have a heat pump system? See User Guide.
8. Install quick reference card
   Fold quick reference card along score lines, and slide it into the slot on the back of the thermostat.
9. Attach thermostat to wallplate
   Align the thermostat onto the wallplate and snap into place.
10. Switch heating/cooling system ON
    Important!
    • Verify that the C wire is connected at the thermostat and at the heating/cooling system.
    • Make sure the heating/cooling system door is firmly secured.
    • Switch power back ON for your heating/cooling system at the breaker box or its power switch.
11. Set date and time
    • Press s or t to set the clock.
    • Press Set Day.
    • Press s or t to select the day of the week.
    • Press Done to save.
      (Press and hold an st button to quickly change a setting.)
12. Determine your heating/cooling system type
    Important! The heating/cooling system type must be set so that your thermostat
    operates properly and does not damage your system.
    • If you have a traditional system (natural gas-forced air with A/C), your thermostat is set up by default to control this system. Go to Step 2.
    • If your system is:
      • Multistage equipment
      • any type of heat pump
      • Hydronic
      • Other
        You MUST change the system type by setting system function 1.
        See “Setting functions and options” in the User Guide.
        Not sure of your heating/cooling system type?
        Refer to FAQ on honeywellhome.com/support
13. Test your thermostat
    Congratulations! Your thermostat is operational.
    • Press the System button to change to heating or cooling and begin operation. Heating/cooling system not turning on? Refer to User Guide or FAQ at honeywellhome.com/support
    • For remote access to your thermostat, continue to Step 2.

Connect to your Wi-Fi network

1. Connect to your thermostat
   • Connect your wireless device to your home network.
     Any of these device types will work:
     • Tablet (recommended)
     • Laptop (recommended)
     • Smartphone
       View the Wi-Fi Enrollment video at honeywellhome.com/wifi-thermostat
       Getting Help
       If you get stuck… At any point in this process, restart the thermostat by removing the thermostat from the wallplate, wait for 10 seconds, and snap it back into place.
       Return to 2.1.
       Need more help? Find additional information in the User Guide.
   • Make sure the thermostat displays Wi-Fi Setup.
   • On the wireless device (laptop, tablet, smartphone), view the list of available Wi-Fi networks.
   • Connect to the network called NewThermostat_123456 (the number will vary).
     Note: If you are asked to specify a home, public, or office network, select Home Network.
2. Join your home network
   • Open your web browser to access the Thermostat Wi-Fi Setup page. The browser should automatically direct you to the correct page; if it does not, go to http://192.168.1.1
   • Find the name of your home network on this page and select it.
     Note: Some routers have enhanced features such as guest networks; use your home network.
   • Complete the instructions for joining your Wi-Fi network and click on the Connect button. (Depending on your network setup, you may see an instruction such as Enter Password for your home network.)
     Note: If you did not correctly connect to the thermostat, you may see your home router page. If so, return to Step 2.1.
3. Make sure your thermostat is connected
   While the connection is in process, your thermostat will flash Wait for up to 3 minutes. When the connection is complete, the display will show Wi-Fi Setup Connection Success. The Wi-Fi signal strength will appear in the top-right corner.
   After about 60 seconds, the home screen will appear and Register at Total Connect will flash until Step 3 (registration) is complete.
   Note: If the thermostat displays Connection Failure or continues to display Wi-Fi Setup, confirm you correctly entered your home network password in step 2.2c. If correct, refer to the FAQ at honeywellhome.com/support

Register online for remote access

To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Follow the instructions below.
View the Wi-Fi Thermostat Registration video at honeywellhome.com/wifi-thermostat

1. Open the Total Connect Comfort website Go to www.mytotalconnectcomfort.com
2. Log in or create an account
   If you have an account, click Login – or – click Create An Account.
   • Follow the instructions on the screen.
   • Check your email for a response from My Total Connect Comfort.
     This may take several minutes.
     Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.
   • Follow the activation instructions in the email.
   • Log in.
3. Register your Wi-Fi thermostat
   After you are logged in to your Total Connect Comfort account, register your thermostat.
   • Follow the instructions on the screen. After adding your thermostat location you must enter your thermostat’s unique identifiers:
     • MAC ID
     • MAC CRC
       Note: These IDs are listed on the Thermostat ID Card included in the thermostat package.
       The IDs are not case-sensitive.
   • Notice that when the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message.
     In the thermostat display, you will see Setup  Complete for about 90 seconds.
   • Also notice that your thermostat displays its signal strength.
     Congratulations! You’re done.You can now control your thermostat from anywhere through your tablet, laptop, or smartphone.
     Total Connect Comfort free app is available for Apple® iPhone®, iPad® and iPod touch® devices at iTunes® or at Google Play® for all Android™ devices.

MERCURY NOTICE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube. Contact the Thermostat Recycling Corporation at www.thermostat-recycle.org or 1-800-238-8192 for information on how and where to properly and safely dispose of your old thermostat.
NOTICE: To avoid possible compressor damage, do not run the air conditioner if the outside temperature drops below 50°F (10°C).
Need more help? Visit honeywellhome.com/wifi-thermostat or call 1-800-633-3991 for assistance before returning the thermostat to the store.

Honeywell Home RET97E5D Wi-Fi Programmable Thermostat Quick Start Guide

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